Check-in / Check-out
Q. When is the Check-in and Check-out?
A. Check-in is available from 3:00 pm on the day of your arrival, Check-out is until 11:00 am.
Q. Is Early Check-in Available?
A. We don't accept Early Check-in, however we can keep our customers' luggage for their convenience.
Q. Is Check-in after midnight available?
A. Yes, it's available.
Q. Is it available to keep the luggage after we check out?
A. Yes, it is available and free.
Q. Does FP HOTELS accept credit cards?
A. Yes, we do accept VISA, AMEX, JCB, MASTER.
Q. When does the transaction occur?
A. We suggest pay before arrival via credit card, or by the time of check-in.
Q. Does FP HOTELS have airport shuttle?
A. No, but we have JR train station which provides airport line within the walking distance.
Q. What's the nearest station from the FP HOTELS?
A. It is Hakata station.(JR line)
Q. Is it available to additionally buy a breakfast plan?
A. Yes, it is available at the Front Desk.
Q. How much is the breakfast for children?
A. Under age of 12 is considered as free of charge.
Q. Can children stay in FP HOTELS?
A. Yes, children under age 12 will require a guardian to stay with.
Q. Can customers send package/parcels to the hotel?
A. Yes, under following circumstances.
1. Delivery fees MUST be paid before delivery. (Since hotel doesn't pay, the package may or may not be received)
2. Name of receiver MUST be the same as the name on the reservation.
Q. Can customers send package/parcels from the hotel within Japan?
A. No, but it is available at the Seven-Eleven convenience store on the 1st floor of the same building.
Q. Can customers send package/parcels from the hotel to out of Japan?
A. No, it is not available.
Q. Does FP HOTELS have a parking lot?
A. No we don't, please ask our front staff for nearby parking lots.
Q. Does FP HOTELS have laundry room?
A. No, we don't.
Q. Does FP HOTELS have extra beds?
A. No we don't provide extra beds.